A full subscription includes the weekly newspaper delivered to your chosen address, as well as the bimonthly Upstream Technology magazine. Full access to the news site and Apps (iOS and Android) with the digital versions of the printed editions is included. Subscribers enjoy unrestricted access to the fully searchable archive section from 1996 to date. Plus RSS feed, daily Headline newsletter email and more.
A corporate subscription usually includes the same as a full subscription, but please contact us to check the agreement for your company.
This is easily done by using the service page on My Upstream. Click here if you have forgotten your password.
Upstream is committed to safeguarding the privacy of our users while providing a personalised and valuable service. We treat personal information in accordance with the Norwegian Personal Data Act and other current applicable legislation, and in compliance with European Convention of Human Rights Act article 8. This declaration explains which personal information we receive and collect when you use the digital publications and services provided by Upstream, and what we do to protect them.
Upstream is responsible for the treatment of personal information data in connection with digital solutions provided by Upstream.
Information provided by you
Upstream collects and treats personally identifiable information from registration forms, purchases and details provided off- and online such as:
Company address, phone and fax number
Home address and phone number
Mobile telephone number
Payment details such as credit card information
Information collected from usage
We also collect information on usage and traffic, for example log-in information, readership and navigation patterns, number of impressions and users. Included in this is newsletter reception and readerhip, email clients, location and which articles you click on.
If you are using location-based services, Upstream may collect and treat information about your location. We will actively seek your consent before we collect such information. You may at any time withdraw such consent in accordance with current legislation.
We use information files on our digital solutions, so-called “cookies”. For further information, please see www.upstreamonline.com/terms
We use your data to provide you with the services you have registered for and to communicate with you regarding these. Data is treated for purposes which include providing our users with a personalised service, processing orders, registrations and enquiries and providing you with information about products and services we offer.
Upstream will not share your data with third-party organisations.
We may contact you about specific recruitment opportunities if you register search criteria information on our recruitment sites.
Furthermore we may collect and treat data based on your usage to customise content and advertising based on behaviour and assumption of preferences, to analyse market trends, to improve our publications and services and to monitor compliance with our Terms and Conditions and Copyright Policy.
We also use aggregated information (individual users remain anonymous) to build up marketing profiles for strategic development, segmenting and advertising purposes.
The data we collect in this way helps us to identify usability issues, to improve the assistance and technical support we can provide to users, and is also used for aggregated and statistical reporting purposes.
We use personal information to provide you with information and to market publications and services you may be interested in, based on data you have registered yourself or we have collected through use of our digital solutions.
As a subscriber, trial subscriber or registered user of any of our services, including newsletters, you have consented to receiving electronic communication and marketing from us as a customer. We may then send you emails and text messages in compliance with current legislation, until you give notice that such communication is no longer welcome. You may at any time choose to opt out of such communications.
If you haven’t registered as a user or customer of our products and services, we will only send you offers and information if you have expressively consented to this.
Only authorised personnel in Upstream or NHST Media Group will have access to personal information. Data is secured with access controls and passwords, and appropriate measures are in place to ensure data is protected against unlawful or accidental destruction and accidental loss.
Routines for internal control and information security are documented and revised annually to ensure compliance with current legislation.
Your personal information will only be stored as long as there is a factual and relevant need in compliance with this personal policy declaration and current legislation. When such need no longer exist, the data will be deleted or anonymised.
In accordance with the Norwegian Personal Data Act you have at all times the right to review the information we store about you. You have the right to amend or delete data at all times.
For more information about our personal information policies, please contact us.
Upstream uses information files (cookies) to customise content and develop our digital publication and services (hereafter referred to as “digital solutions”). Information files or cookies are small data or text files which a website may store on your computer or mobile device when you visit a site or page. The cookie will help the website, or another website, to recognise your device, choices and preferences the next time you visit. Web beacons or other similar files can also do the same thing. We use the term cookies when referring to all files that collect information in this way.
General statistics for our digital solutions and their performance
Manage User-ids and preferences
Remember-me functionality for log-in
Manage access control for various products and services
Improve technical performance and quality on our sites
We use several types of cookies:
Session based cookies are automatically deleted when you close your browser. We use these to register when you are online on our digital solutions, and how you navigate, for instance while using My Upstream pages.
These cookies are used to collect information on authentication and preferences. They aren’t deleted when you exit the browser but on a later designated date, or when you delete them yourself. By using these cookies we optimise the performance of our services and can make sure your log-in details and preferences are remembered the next time you log on. We also use them to track your use of the website and to remind you to update your subscription details from time to time.
We may also use third-party cookies that could be both session-based or fixed. They are typically used in advertisements on our digital solutions. If you click on links provided by a third party, terms and conditions for these third-party suppliers apply, including their cookie policies. We allow advertisers to place such cookies on their advertisements to enable them to monitor the efficiency of their advertising. This is limited to anonymous data and cannot be traced back to you as a person.
You may at any point disable cookies in the settings or internet options menu in your browser. There are also tools that can monitor and give you the overview of which cookies are used on the web pages you visit. To learn more, see for instance www.aboutcookies.org or www.allaboutcookies.org.
Cookies are essential to the administration of our subscriber-based services. If you do disable our cookies you will find that certain sections of our website do not work. For example, you will have difficulties logging in or viewing articles.
If you require further information, please contact us at firstname.lastname@example.org.
Make sure you have typed in the correct user ID and password. If you have created a user account and cannot log in on “My upstream”, try resetting the password by clicking here.
We recommend using the latest updated versions of browsers that follow web standards, such as: Internet Explorer, Chrome, Mozilla Firefox, Safari etc.
Upstream is a subscription based news service, and access to the site is provided via a user ID and password. To register, please complete the order process. A few articles per day are open to the public; these are NOT marked with a key.
Upstream subscriptions are paid in advance. Subscriptions are automatically renewed until we receive notice. Lack of payment is not considered a valid resignation. Balance invoices will be issued if the subscription is terminated due to lack of payment.
Renewal invoice will be sent in due time before the renewal date.
Please note that the number of licenses (or accesses) to upstreamonline.com is limited to the number of subscriptions on your account. Your username and password are personal and may not be shared by anyone else.
As a subscriber, you will receive letters and emails from Upstream. The content of the communication will be service messages, offers and newsletters with useful information regarding the subscription and Upstream products. Upstream will treat contact details with confidentiality and not share details with any third party supplier.
Upstream reserves the right to make changes in the product as well as terms and conditions. Major changes will be notified in the paper and / or via email.
Upstream is distributed via first class mail and subject to deadlines stated by the iduvidual mail service companies. In many central locations we offer hand delivery.
Wire transfers and most major credit cards are accepted. Credit card payments are easily managed with your “My Upstream” account, but it is also possible to arrange via your regional Upstream sales office.
Please refer to the invoice or subscription number when paying by wire transfer. Bank account and swift codes can be found on the invoice.
Bank drafts and personal cheques are not accepted.
If you are not receiving the paper as normal, please contact customer service either via email or by calling your closest sales office. Delivery inquiries are highly prioritized.
New subscriptions and changes to distribution details can be received up until Wednesday morning 10am GMT for that week’s Friday issue. Upstream is printed in the UK and distribution time is dependent on your location.