Human factors engineering (HFE) takes a multi-disciplinary approach to designing and optimising complex and tightly coupled systems. Methodologies from many fields come into play, including cognitive psychology, biomechanics, crew resource management, industrial engineering, human performance and economics.

In complicated systems, problems can quickly compound.

“Systems are complex. There are a lot of moving parts. They’re tightly coupled because if one thing starts to go wrong, something else starts to go wrong,” often in a non-linear way, says Chason Coelho, senior human factors engineer for ABS Group, a wholly-owned subsidiary of ABS.